Shipping / Returns
Artwork will be shipped via ground shipping using USPS and sometimes FedEx or UPS.
Shipping price depends on where you live in the United States and package size. Shipping and handling cost vary from $2 - $50.
Shipping times are usually 3-5 business days from when your order leaves our facility. Canvas artwork takes between 5-7 business days.
Rush, Express or Expedited shipping is not currently available for any products at VizArtInk.com.
We do not currently ship internationally.
Lost or Damaged Packages
In the unlikely event that your order is lost or damaged in transit, contact us immediately. Gregg Visintainer must be notified within 24 hrs of receipt or a return will not be accepted. Carrier regulations require that loss & damage claims be filed within 14 days of shipping. Please Note * Replacements and refunds will not be issued until completion of claim 1-2 weeks.
Any return must be approved by Gregg Visintainer in advance of shipping. All packages arriving without a return authorization will not be accepted and returned to sender.
Damaged or mutilated packages should be kept for inspection.
Please do not open your package with a sharp object. We cannot be held responsible for products damaged while opening the box.
Estimated Shipping Times
Packages are shipped out on Monday through Friday. We do not ship packages on holidays or weekends.
These orders typically take 5-7 days to arrive.
Returns & Exchanges
- All returns & exchanges must obtain a Return Authorization Number (RA#) by contacting Gregg Visintainer. RA#'s can be issued by phone or e-mail.
- RA# must be obtained within 14 days of receipt.
- Prints MUST be in brand new re-sellable condition in its original packaging with sleeve and sticker.
- Customer pays return shipping; we pay GROUND shipping back to you (USA Only).
- Any return must be approved by Gregg Visintainer in advance of shipping. All packages arriving without a return authorization will not be accepted and returned to sender.